At Primacy Care we provide home care and live-in care that is delivered with compassion, dignity and respect. We work alongside individuals and families to create personalised care plans to enable you to remain in your own home.

Primacy Care can support all private and some council funded clients. Our services can start from as little as 30 minute calls to full time live-in care. 

Primacy Care's aim is to cater for your every need, whether that is help with day-to-day living, providing support for people with disabilities or a health related illness such as Dementia.

Areas we provide care

Cardiff Other Areas
Cardiff South Bridgend
Cardiff South East Ogmore-by-Sea
Cardiff South West Cowbridge
Cardiff East St Athan
Cardiff North Llantwit Major
Cardiff West All surrounding areas of the Vale

Our Services

Primacy Care supports your independence through the following services:
  • Personal care
  • Support with washing, dressing, bathing, showering, toilet and continence care
  • Morning, Lunch, Tea and Evening Care Visits
  • Meal Preparation
  • Laundry, Ironing, Shopping & Domestic Support
  • Medication Administration
  • Escorting to Appointments
  • Social calls
  • Offering companionship in your home or out-and-about
  • Escorting on weekends away / holidays
  • Sit-in & Respite
  • Sleeping & Waking Nights
  • Live-in-care
Find out more

Wellbeing -

Excellent

Care and support -

Excellent

Leadership and management -

Excellent

Fully Regulated by CIW


Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.


View latest report
We specialise in caring for those with extra needs, including:

Physical Disabilities

Supporting those with physical disabilities specific to their capabilities and needs

Dementia

Supporting those living with memory loss and dementia in their own home

Parkinson's

Supporting those living with Parkinson's Disease within their own home

Sensory Loss / Impairment

Supporting those with sensory loss / impairment tailored specifically to their needs

Reviews


Primacy Care has a Review Score of 9.5 (9.545) out of 10 on www.homecare.co.uk

Review from F C (Daughter of Client)

The caring staff at Primacy care are compassionate and respectful. They were excellent with my dad.
The office and support staff are supportive and flexible about adjusting rotas.
They are good at keeping in touch and respond promptly to emails and phone calls.

Review from Paul B (Client)

I have been having excellent care from the carers and office staff, nothing is too much trouble for them, they are in my opinion a real 5-star company where the client comes first every time, thanks so much Primacy.

Review from Stephanie P (Daughter-in-law of Client)

My father-in-law receives absolutely wonderful care from all the carers they are extremely kind, friendly and respectful to him and to all our family. We are extremely grateful for all they do for our family.